Hours of Operation: 7 days a week from Monday to Sunday from 8:00 am. to 7:00 pm. Our last Spa booking everyday is at 6:00 pm. for any one-hour treatment
Gift Certificates: For the ideal gift or special occasion treat a friend or loved one to an exclusive pampering session with our Spa Gift Voucher. Our receptionist will be pleased to assist you in selecting your choice of treatments. 24-hour advance notice is required
Reservations: Advance reservations are recommended. A credit card number is required at the time of booking. Please arrive at the Spa 10 minutes prior to your appointment time. Late arrivals will be subject to reduced treatment time because of other bookings.
Special Health consideratios: Please inform our staff upon making a reservation whether you have any of the following conditions: High blood pressure, allergies, heart condition, physical ailments or disabilities, or if you are pregnant. We also recommend that alcohol not to be consumed before or immediately after your treatment.
Arrival for appointment: As a Wellness Spa guest you are expected to arrive at least 15 minutes prior to your appointment, in order to have time to complete our Asclepios Spa rituals and enjoy our facility and amenities.
Female or Male Therapist: Yes, we have both female and male therapists, however you must request your preference in advance to ensure availability.
Late for my treatments: If you are late for your appointment you must sign an agreement whereby you accept to take only the time remaining of your service. Depending on the duration of your treatment, a late arrival could be considered a no-show.
Cancellation Policy: A 50% charge will be made for treatments cancelled with less than 24 hours notice prior to appointment.
No show: Full treatment charge will be applied.
Dress code: The Spa will provide the appropriate attire for you during your visit.
Valuables: Management is not responsible for any damage or loss of valuables that are brought into the Spa. Jewelry and valuables should be left in the Safe Deposit Box at your hotel room.
Mobile phones: For the comfort of all our guests, you will be asked to switch off your mobile phone while visiting Asclepios. Lockable storage is provided in our dressing rooms.
Asclepios Welllness Spa Rules:
Share public space respectfully by observing silence or being quietly talkative, keeping mindful of the comfort of others. Please refrain from smoking or introducing food into the Spa.
Because of health and safety reasons, treatments cannot be delivered to guests under influence of alcohol, tranquilizers, or other drugs that cause drowsiness or that raise or lower the blood pressure.
For your safety, remember to wear sandals or appropriate shoe wear at the Spa and surrounding areas.
You are in a professional spa therapy operation; do not expect anything other than therapeutic or wellness spa services.
Suggestions:
It is not advisable to use the spa right after a heavy meal.
Do not shave right before a body scrub treatment and avoid sunburns as they might limit your treatment options.
Feel free to give the therapist feedback as to your comfort at anytime during your treatment – whether you would like changes to the massage pressure, the music, the temperature, or any particular attention to special troubled areas. The therapist will make the necessary adjustment.
Relax, yet respect that the room must be prepared and used for the next guest; so be aware that you must vacate treatment room upon completion of service within a reasonable amount of time. We invite you to continue to relax while enjoying our relaxation area lounge chairs.
